Partnership: a matter of attitude, not distance
Schwenker has kept the right size: big enough to use international procurement markets and to have a large range of products in stock, and small enough to meet each customer’s needs.
The experienced sales force lives in the same region as their customers; they speak their language, and visit regularly.
Even at headquarters, every customer has a personal contact person who takes care of his needs.
Partnership first and foremost means absolute reliability and dependability. This applies not only to the Schwenker employees and representatives but also to carriers Schwenker works with.
Schwenker reviews regularly their performances in order to select the strongest partner in every country.